Refund Policy

Definitions and key terms

To help explain things as clearly as possible in this Refund Policy, every time any of these terms are referenced, are strictly defined as:

  1. Company: When this policy mentions "Company," "we," "us," or "our," it refers to DAKSHINYA DIGITECH CONSULTANCY PVT LTD a company registered in India at D.NO 5-100, SIVALAYAM ROAD, PEDAKAKANI, GUNTUR, ANDHRA PRADESH, INDIA.PIN 522509. that is responsible for your information under this Return & Refund Policy.
  2. Customer: refers to the company, organization, or person that signs up to use the DDTECH Mobile App Service to manage the relationships with your consumers or service users.
  3.  Device: any internet-connected device such as a phone, tablet computer, or any other device that can be used to visit DDTECH Mobile App and use the services
  4. Service: refers to the service provided by DDTECH Mobile App as described in the relative terms (if available) and on this platform

            •    Website: DDTECH Mobile App's site, which can be accessed via this URL www.ddtechconsultancy.com

            •    You: a person or entity that is registered with the DDTECH Mobile App to use the Services of gaming.

  1. Refund Policy

Thanks for playing the game on the DDTECH Mobile App. We appreciate the fact that you like to play the stuff we build We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.

As with any gaming experience, there are terms and conditions that apply to transactions at DDTECH Mobile App. We'll be as brief as our attorneys will allow. The main thing to remember is that by playing a game i.e., making a purchase at DDTECH Mobile App, you agree to the terms set forth below along with DDTECH Mobile App's Privacy Policy

If there's something wrong with the game, you bought or if you are not happy with it you will not be able to issue a refund for your

  1. Deposit Refunds:

Once an amount is deposited into the Deposit Wallet, it cannot be refunded under any circumstances. This policy ensures a level playing field for all users and maintains the integrity of our gaming services.

  1. Withdrawal from Winning Wallet:

Users can withdraw funds only from their Winning Wallet, and not from the Deposit Wallet. To be eligible for withdrawal, users must have winnings of at least 300rs in their Winning Wallet.

  1. Minimum Withdrawal Amount:

The minimum withdrawal amount from the Winning Wallet is 300 Indian rupees. Users must accumulate at least 300rs in winnings before they can initiate a withdrawal request.

  1. Next Game

Users can use their minimum Winning Wallet fund which is 100 Indian rupees for the next game if they want to play.

  1. KYC Verification:

Before processing any withdrawal request, users are required to complete KYC (Know Your Customer) verification. This involves submitting their bank account details and Aadhar card as proof of identity. The purpose of this verification is to prevent fraudulent activities and comply with legal and regulatory requirements.

  1. Withdrawal Processing Time:

Once a user's KYC verification is successfully completed, withdrawal requests will be processed within 24 hours. The exact processing time may vary depending on the volume of withdrawal requests and other factors.

  1. No Withdrawal Fees:

DDTECH CONSULTANCY Gaming does not charge any fees for processing withdrawals from the Winning Wallet. The entire eligible withdrawal amount will be transferred to the user's designated bank account.

  1. Responsible Gaming:

We encourage our users to play responsibly and be aware of their gaming habits. If you feel you may have a gambling problem or need assistance with setting deposit limits, please contact our support team, and we will be happy to help.

  1. Changes to the Refund Policy:

DDTECH Gaming reserves the right to update or modify this refund policy at any time. Any changes will be communicated to users through the app or via email. By continuing to use our services after the policy update, users agree to the revised refund policy.

Please note that by using the DDTECH Gaming App, you agree to abide by these refund policies. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. Happy gaming!

  1. Your Consent

By using our platform, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.

  1. Contact Us

If, for any reason, you are not completely satisfied with any good or service that we provide don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

 Via Email: housieapp247@gmail com, info@ddtechconsultancy.com